Description
A mysterious bottle. Flashes of light. It shakes. It rocks. It comes to life! Flitter, flutter, fashion wings! Meet the Magic Flyers who magically fly and make a scene! Introducing LOL Surprise Magic Flyers! Meet three new LOL Tots with fashion wings who fly! Each LOL Surprise Magic Flyer doll comes in a unique plastic bottle that comes to life when you touch or rub it. Touch the bottle once and it shakes, touch it twice and it lights up in an amazing rainbow, touch it three times and the bottle magically opens, then pull the lid back and your magic flying Tot flies into the air. While your Magic Flyer is in the air you can guide it with your hand, keeping it from touching the ground. It’s an unboxing experience like never before! Meet Flutter Star, Sweetie Fly, and Sky Starling, three new LOL characters who have magic flying abilities. Every doll comes fashionably styled with unique wings and the ability to fly! Each Magic Flyer comes with batteries and a USB cord to recharge your bottle and flying Tot. Collect all 3 Magic Flyers; Flutter Star, Sweetie Fly, and Sky Starling, and watch them flitter, flutter, and make a scene! LOL Surprise collectible dolls with stylish hair, fun-to-dress outfits, and many detailed accessory pieces make a perfect toy and playset for kids including 3- to 7-year-olds and up girls and boys for imaginative pretend play! As birthday gifts and gifts for any special occasion, dolls provide hours of social play with siblings and friends!
Refund Policy
CANCELLATION, RETURN & EXCHANGE POLICY
ELC Toys' top priority is to satisfy all its customers.
Cancellation Policy
We understand that sometimes you may change your mind regarding your purchase. If you need to cancel your order, please follow the steps below.
How to Cancel an Order
Before Order Processing
If you need to cancel your order before it has been processed by our warehouse team, you can do so under My Account. You will see the status "Processing" if your order has already been processed.
After Order Processing
If your order has already been processed but has not yet shipped, you can contact our Customer Service Team by email or phone at 00971800111344 to cancel your order. We will use all reasonable endeavors to cancel your order provided it has not yet been shipped.
Shipped Orders
If your order has been shipped, such cancellation will be treated as a return. Please refer to our Return section below for further information.
Contact Us
If you have any questions about canceling your order, please do not hesitate to contact us.
Customer Service
Email: help@elctoys.com
Phone: 00971800111344
Return Policy
We are committed to ensuring your satisfaction with your purchase. If you are not completely satisfied with your purchase on elctoys.qa, you have the right to return the product within 14 days from receipt of your order.
How to Return an Order
Registered Customers
Cancel your order under My Account if it has not been processed by our delivery team. You will see the status "Processing" if the order has been processed.
If your order has been processed but not shipped, contact our Customer Service Team at 00971800111344 to cancel your order.
If your order has been shipped, please refer to our Return section below for further information.
Guest Users
Contact our Customer Service Team at 00971800111344 to request a return.
If your order has been shipped, please refer to our Return section below for further information.
General Return Guidelines
- Please note that some products may be non-returnable.
- We will bear the costs of the courier for returning the products only if you use our selected courier service provider and follow the steps mentioned above.
- Please reuse the packaging your order was shipped in to proceed with the return.
- All products must be returned to us unused and in the same condition as received, in their original box and packaging, along with the original invoice.
- We will not accept any returns if the original packaging has been opened or tampered with.
- All items not complying with our return policy will be held at our facilities. It is the customer's responsibility to organize a collection by a courier company if such a product is requested to be returned to a customer.
- We monitor the number of returns made by customers and may refuse to accept orders at our discretion if products are returned repeatedly.
- We may withhold reimbursement until we have received the products back or you have supplied evidence of having sent back the goods, whichever is the earliest.
Credit Card Refunds
Upon the successful quality check, the bank will issue your refund within up to 10 days.
Please contact Customer Service only if you have not received a refund after 14 working days.
Contact Us
If you have any questions about returning your order, please do not hesitate to contact us.
3- Exchange
Please note that we do offer exchanges only in stores. For online returns, you are invited to return your product(s) and then place a new order for the product(s) you wish to purchase, subject to stock availability.